Hello Fellow Storage Seekers!
Welcome to another
entry from our 'Stored Thoughts' vault.
We’ve been in
business for a while, but our venture into the storage industry is a relatively
new one - just one year and a few months young.
It's been an
exciting journey, and I've learned so much along the way. One thing that's
taken some getting used to is the rise of contactless customers. As someone who
values personal interactions, it's been interesting to adapt to a more digital
approach.
Our very first customer,
in the winter of 2024, was a completely contactless experience. From renting her
unit to paying her bills, the entire process was handled online. It was
seamless and efficient, but it also felt a bit... strange. I will never forget that
day.
I'm used to
shaking hands, exchanging smiles, and building relationships with my customers.
So, it's taken some time to adjust to this new way of doing things.
However, I also
understand the benefits of contactless accounts. It's convenient, secure, and
available 24/7. And let's be honest, sometimes life gets busy, and it's nice to
have the option to take care of things from the comfort of your own home.
Our online system allows
customers to rent units, pay bills, and manage their accounts entirely online.
It's easy, efficient, and available whenever they need it.
I actually created
an ad (I’m posting it with this entry) to promote our online services, and our
easy move-in process. I'm really proud of how it turned out. The ad showcases
the convenience and flexibility of our online system, and I think it really
captures the essence of what we're all about.
What really struck
me, though, was how much this ad represents our commitment to adapting to the
changing needs of our customers. These days, people expect to be able to take
care of business on their own terms, and we're happy to oblige.
Of course, I also
want to make it clear that we're still here for our customers, whenever they
need us. If you'd rather talk to a real person, or if you have questions about
your account, we're always here to help. It's all about finding that balance, I
think.
We want to make things easy and convenient for our customers, but we also want to make sure they know we're here to support them every step of the way.
Take care, and thanks for reading!
Laura
http://www.nmi.com/blog/nmi-2025-predictions-contactless-payments-will-spread-far-and-wide/
http://www.startus-insights.com/innovators-guide/contactless-tech-market-report/
http://w3techsite.com/digital-wallets-dominating-2025-an-in-depth-analysis/
http://www.forbes.com/advisor/credit-cards/contactless-payments/
http://sorapartners.com/blog/contactless-everything-the-future-of-pos-transactions-in-2025/